How We Protect Your Privacy
Introduction & Scope
Crekiya (crekiya.net) treats your privacy as a top priority. This Privacy Policy explains how we collect, store, use, and protect your personal information.
This policy Crekiyaapplies to all services, websites, and mobile platforms operated by Crekiya. By using our Platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, we ask that you discontinue use of our services.
What Information Do We Collect?
CrekiyaCertain information is necessary to keep services running smoothly. We only collect what is genuinely needed.
| Data Type | Examples | Reason for Collection |
|---|---|---|
| Identity | Name, date of birth, national ID | KYC verification, age confirmation |
| Contact Details | Email address, phone number | Account notifications, support |
| Financial Information | Bank or mobile banking number | Payment processing |
| Usage Data | Login times, game history | Service Improvement, Security |
| Technical Information | IP address, device details | Fraud prevention |
We may collect information you provide voluntarily (via the Register form), data gathered automatically (cookies, log files), and information received from third-party verification services — in all cases, only what is strictly necessary.
How Is Your Information Used?
Crekiya Your information is used only for specific, legitimate purposes. We never process your data unnecessarily.
- Account Management: For registration, login, and account verification.
- Payment Processing: To securely complete Deposits and Withdrawals.
- Customer Support: To respond to your questions and resolve issues.
- Security: To prevent fraud and unauthorized access.
- Legal Compliance: To meet KYC, AML, and other regulatory obligations.
- Service Improvement: To improve and enhance your platform experience.
- Relevant Communications: To send you important updates and offers (with your consent).
Sharing Information with Third Parties
Crekiya Crekiya does not sell your personal information to advertisers or any third party for commercial purposes. However, there are specific circumstances where sharing may be necessary:
- Payment Service Providers: Only the minimum necessary information is shared with trusted payment providers to process your transactions.
- Identity Verification Agencies: With licensed agencies for KYC verification.
- Law Enforcement Authorities: When required by court order or legal obligation.
- Technology Service Providers: Hosting & Cybersecurity — under strict confidentiality agreements.
All third parties mentioned above Crekiyaare contractually bound to comply with the same privacy standards. They are not permitted to use your data for their own purposes.
Cookie Policy
Crekiya's website uses cookies. Cookies are small text files stored in your browser that help our platform function more effectively.
We use three types of cookies:
- Essential Cookies: Login sessions and security tokens — the site cannot function without these and they cannot be disabled.
- Performance Cookies: Help us analyze site speed and usability. Activated with your consent.
- Preference Cookies: Remember your language and theme preferences. Activated with your consent.
Data Retention & Deletion
Crekiya Your data is retained only for as long as it is needed. All information is kept securely while your account remains active.
- Active account data: Retained until the account is closed.
- Financial transaction records: Up to 5–7 years as required by law.
- Login and security logs: Typically 12 months.
- After account closure: All data is deleted except what must be retained to meet legal obligations.
You may request deletion of your data at any time. However, certain information may need to be retained for a specified period due to legal obligations.
Your Privacy Rights
CrekiyaAs a user of , you have the following rights, which we fully respect:
To exercise any of these rights, email us at [email protected]. We typically respond within 30 days.
Our Security Measures
To keep your data safe, Crekiya uses industry-leading technology. Our security framework operates on the following layers:
- 256-bit SSL Encryption: For all data transfers.
- Two-Factor Authentication (2FA): An extra layer of protection for account logins.
- Firewall & IDS: To detect and respond to suspicious patterns.
- Regular Penetration Testing: Conducted by third-party security experts.
- Staff Training: Crekiya's team undergoes regular data protection training.
Protection of Minors' Privacy
Crekiya's services are intended for users aged 18 and above. We do not knowingly collect personal data from minors.
If a minor has registered by mistake and this comes to our attention or is reported to us, that account will be closed immediately and all associated data will be deleted. Parents or guardians may contact us directly regarding this matter.
Policy Changes & Updates
Crekiya This Privacy Policy is reviewed and updated periodically. When significant changes are made, we will:
- Display a clear notification on the platform.
- Notify you in advance via your registered email.
- Update the effective date of the new policy at the top of the page.
Continued use of Crekiya's services after any changes will be considered your acceptance of the updated policy.
Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your data, please reach out to our dedicated privacy team.
We typically respond to data protection requests within 7 business days. For urgent matters, you can also reach us via live chat.
Your Data Is Safe With Us
Your privacy is fully protected at Crekiya. Register with confidence and enjoy the best gaming experience in Bangladesh.