Privacy & Security

Crekiya's Privacy Policy

Everything you need to know about how your data is collected, used, and protected — explained clearly and simply.

Last Updated: January 2026  |  Version: 3.2  |  Next Review: July 2026

How We Protect Your Privacy

End-to-End Encryption
Every transaction and personal detail on Crekiya is secured with 256-bit SSL encryption. No third party can access your information.
Your Data, Your Control
Crekiya users can view, correct, or request deletion of their data at any time. We respect that right, always.
Never Sold to Third Parties
Your personal information is never sold to advertisers or third parties. Crekiya does not treat your data as a commodity.
Secure Data Storage
All Crekiya data is stored on secure servers in compliance with international standards. Regular security audits are conducted.
GDPR & International Compliance
Crekiya complies with international data protection regulations. We do not process your information without your consent.
Cookie & Tracking Controls
On Crekiya, you decide which cookies to accept. No tracking beyond essential cookies takes place without your permission.
1

Introduction & Scope

Crekiya (crekiya.net) treats your privacy as a top priority. This Privacy Policy explains how we collect, store, use, and protect your personal information.

This policy Crekiyaapplies to all services, websites, and mobile platforms operated by Crekiya. By using our Platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, we ask that you discontinue use of our services.

Our Commitment: Crekiya never collects or shares your information without your consent. Transparency is a core principle of how we operate.
2

What Information Do We Collect?

CrekiyaCertain information is necessary to keep services running smoothly. We only collect what is genuinely needed.

Data Type Examples Reason for Collection
Identity Name, date of birth, national ID KYC verification, age confirmation
Contact Details Email address, phone number Account notifications, support
Financial Information Bank or mobile banking number Payment processing
Usage Data Login times, game history Service Improvement, Security
Technical Information IP address, device details Fraud prevention

We may collect information you provide voluntarily (via the Register form), data gathered automatically (cookies, log files), and information received from third-party verification services — in all cases, only what is strictly necessary.

3

How Is Your Information Used?

Crekiya Your information is used only for specific, legitimate purposes. We never process your data unnecessarily.

  • Account Management: For registration, login, and account verification.
  • Payment Processing: To securely complete Deposits and Withdrawals.
  • Customer Support: To respond to your questions and resolve issues.
  • Security: To prevent fraud and unauthorized access.
  • Legal Compliance: To meet KYC, AML, and other regulatory obligations.
  • Service Improvement: To improve and enhance your platform experience.
  • Relevant Communications: To send you important updates and offers (with your consent).
You can opt out of marketing communications at any time through your Account settings or by contacting support.
4

Sharing Information with Third Parties

Crekiya Crekiya does not sell your personal information to advertisers or any third party for commercial purposes. However, there are specific circumstances where sharing may be necessary:

  • Payment Service Providers: Only the minimum necessary information is shared with trusted payment providers to process your transactions.
  • Identity Verification Agencies: With licensed agencies for KYC verification.
  • Law Enforcement Authorities: When required by court order or legal obligation.
  • Technology Service Providers: Hosting & Cybersecurity — under strict confidentiality agreements.

All third parties mentioned above Crekiyaare contractually bound to comply with the same privacy standards. They are not permitted to use your data for their own purposes.

5

Cookie Policy

Crekiya's website uses cookies. Cookies are small text files stored in your browser that help our platform function more effectively.

We use three types of cookies:

  • Essential Cookies: Login sessions and security tokens — the site cannot function without these and they cannot be disabled.
  • Performance Cookies: Help us analyze site speed and usability. Activated with your consent.
  • Preference Cookies: Remember your language and theme preferences. Activated with your consent.
You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features.
6

Data Retention & Deletion

Crekiya Your data is retained only for as long as it is needed. All information is kept securely while your account remains active.

  • Active account data: Retained until the account is closed.
  • Financial transaction records: Up to 5–7 years as required by law.
  • Login and security logs: Typically 12 months.
  • After account closure: All data is deleted except what must be retained to meet legal obligations.

You may request deletion of your data at any time. However, certain information may need to be retained for a specified period due to legal obligations.

7

Your Privacy Rights

CrekiyaAs a user of , you have the following rights, which we fully respect:

Right to Access
Access Request You can find out what information we hold about you.
Right to Rectification You can request that any inaccurate information be corrected.
Right to Control
Right to Erasure Request deletion of your data under specific conditions.
Right to Restriction of Processing Object to the use of your data for specific purposes.

To exercise any of these rights, email us at [email protected]. We typically respond within 30 days.

8

Our Security Measures

To keep your data safe, Crekiya uses industry-leading technology. Our security framework operates on the following layers:

  • 256-bit SSL Encryption: For all data transfers.
  • Two-Factor Authentication (2FA): An extra layer of protection for account logins.
  • Firewall & IDS: To detect and respond to suspicious patterns.
  • Regular Penetration Testing: Conducted by third-party security experts.
  • Staff Training: Crekiya's team undergoes regular data protection training.
Keep in mind: Your role in data security matters too. Never share your password, and report any suspicious activity immediately.
9

Protection of Minors' Privacy

Crekiya's services are intended for users aged 18 and above. We do not knowingly collect personal data from minors.

If a minor has registered by mistake and this comes to our attention or is reported to us, that account will be closed immediately and all associated data will be deleted. Parents or guardians may contact us directly regarding this matter.

10

Policy Changes & Updates

Crekiya This Privacy Policy is reviewed and updated periodically. When significant changes are made, we will:

  • Display a clear notification on the platform.
  • Notify you in advance via your registered email.
  • Update the effective date of the new policy at the top of the page.

Continued use of Crekiya's services after any changes will be considered your acceptance of the updated policy.

11

Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your data, please reach out to our dedicated privacy team.

Privacy Email: [email protected]  |  General Support: [email protected]

We typically respond to data protection requests within 7 business days. For urgent matters, you can also reach us via live chat.

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Your Data Is Safe With Us

Your privacy is fully protected at Crekiya. Register with confidence and enjoy the best gaming experience in Bangladesh.

SSL Encrypted Data Never Sold You're in Control
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